Delivery and returns

30-day money-back guarantee

You have 30 days to test your new underwear during your next cycle.

Delivery

Free delivery in Switzerland, France and Belgium for orders over 80._

For orders below this amount, as well as for international deliveries, shipping costs are calculated based on the destination and carrier. Occasional free shipping offers may be available at certain times.

Orders are generally shipped within 2 to 5 business days , excluding peak periods and subject to product availability. Sherydane offers local delivery directly from Switzerland, France, and Belgium. Sherydane also ships internationally. Delivery times may vary depending on the destination country and carrier.

Responsible production & pre-order

Sherydane prioritizes small-scale, zero-waste production. In the event of a stock shortage, your order can be placed on pre-order . You will be notified by email of the estimated manufacturing and shipping time, generally between 3 and 10 weeks , depending on the model.

Returns and exchanges

How do I make a return?

  • Contact our customer service to obtain a return authorization.
  • Pack your items carefully
  • Return the package to the address indicated
  • Your refund will be processed within 5-10 days of receipt.

Return shipping costs

Return shipping costs are the responsibility of the customer.

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Contact us

Are you ready to place your order?

📣 For any questions, we are here to listen!

Either via WhatsApp at 077 419 32 61 or email: contact@sherydane.ch

⚠️ Important:
For hygiene reasons, please try on our panties over your underwear. Returns are only possible for size and style exchanges, in accordance with our terms and conditions.
No refunds will be given on products that have been tried on without care, worn or washed.